Our team

Our London based Customer Services team are at the end of the phone should you have any questions about a new or existing product you hold with us.

Always here to help

We pride ourselves on delivering a level of customer service that builds lasting relationships and merits recommendation. We are always here to help and when you have a problem we make it our priority to find the right resolution for you.

 

Always here to help

Customer first support

We appreciate that nobody likes to be passed around on the telephone, that's why we keep our service simple. Our team is trained to respond to all customer queries and we will only transfer your call, or keep you on hold, when absolutely necessary.

Know who you are talking to

It is reassuring to know that when you call us, you can speak to a named member of our team. We want you to feel comfortable that the Customer Services Executive that you are speaking to is easily reachable, should you have any further questions or queries about an account that you may have been discussing previously.

Contact hours: Monday - Friday, 9am - 5pm (excluding UK bank holidays)

Experts at what we do

We have been providing dedicated personal savings accounts to UK residents since 2008. Over that time, our range of savings products has developed, but our principles remain unchanged; to deliver straightforward and simple savings accounts as we know that is what our customers want.

If you have an enquiry call us on: 020 3857 3050