Opening an account
How do I apply for an account?
You can apply online or via post dependent on the application channels we have available at the time.
For more information on how to apply online, please visit the guide to online banking section of our website.
To apply via post, simply download or request an application form for the product you want and send it, along with any requested documents to: Close Brothers Savings, 10 Crown Place, London EC2A 4FT.
Can I open a joint account?
Yes, you can open a joint personal savings account online or by post, provided you have the consent of the second applicant and all their necessary details. Your account must remain in joint names for the entire term.
Apply online or download the application form for the product you want and send it, along with any requested documents to: Close Brothers Limited, 10 Crown Place, London EC2A 4FT.
Both applicants will need to read and agree to the relevant terms and conditions.
Please note, you can’t open a Cash ISA account in joint names.
How do I find out more about the Financial Services Compensation Scheme (FSCS)?
Your eligible deposits held by a UK establishment of Close Brothers Limited are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.
Please click here for further information or visit www.fscs.org.uk.
How do I pay funds into my account?
You can fund your account by electronic transfer, cheque or ISA transfer (if applicable).
All funds must be transferred from your nominated UK bank account (excluding ISA transfers). This is the UK current account in your name(s) linked to your account with Close Brothers Savings. You may ask us to change this at any time.
Our clearing bank partner is Royal Bank of Scotland (RBS), so this may show as the payee name.
By electronic transfer:
Account name: Close Brothers Ltd
Sort Code: 16-51-87
Account no.: Your Close Brothers Savings account number (if known) or 00000000
Reference: your surname and postcode
Please make sure your funds are available when we process your application as we require both the completed application form and cleared funds to open your account. Funds can be sent in one single payment or by multiple instalments from your nominated UK bank account.
For applications in your sole name, your cheque must be drawn on either a personal UK bank account in your sole name or a joint account (of which you are a party). For applications in joint names, your cheque must be drawn on a UK bank account in your joint names or in either of your sole names.
You will need to supply proof of the source of funds for building society counter cheques. We accept a copy of a building society passbook or statement showing your account number and sort code.
It is mandatory that cheques are made payable to:
CLOSE BROTHERS LTD A/C ‘RE: ACCOUNT HOLDER’S NAME’
e.g. for an account in the name of Mr John Smith, the cheque should be made payable to
Close Brothers Ltd a/c ‘re: Mr John Smith’
Cheques should be sent to: Close Brothers Savings, 10 Crown Place, London, EC2A 4FT
By ISA transfer:
Complete the ISA transfer request as part of your application. Alternatively, download our ISA transfer authority form and return it to us at: Close Brothers Savings, 10 Crown Place, London, EC2A 4FT
Please make sure your funds are available when we process your application as we require both the completed application form and cleared funds to open your account.
Not answered your question? Take a look at our FAQs related to funding an account.
Can I open an account for someone else / in someone else's name?
No, you can only open an account in your own name, unless you hold Power of Attorney and have been legally appointed to act on behalf of someone else. You can find more information in our Power of Attorney section.
How do I know you've received my application?
We'll send an email to confirm that we've received your application, as long as you've provided your email address on the application form.
Once your account has been successfully opened, we will write to you to confirm your account details.
What if the interest rate changes before my application is approved?
The rate applied to your account will be the rate advertised on our website on the date we receive your fully completed application.
Will I need to provide identity and residency documents?
When verifying your identity as part of our application process, we may access information recorded by fraud prevention agencies.
You may be asked to provide additional documentation. More information on what you need to provide and why is included in our Anti-money laundering guide, which you can download below.
Anti-money laundering guidance
Can I cancel my application?
Cancellation is subject to the product terms and conditions