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Opening an account

    How do I apply for an account?

    You can apply online or via post. 

    For more information on how to apply online, please visit the guide to online banking section of our website. 

    To apply via post, simply download or request an application form for the product you want and send it, along with any requested documents to: 

    Close Brothers Savings, 10 Crown Place, London EC2A 4FT.

    You will need to deposit your funds at the same time as you apply, so if you are not paying by electronic bank transfer, enclose a cheque (payable to: 'CLOSE BROTHERS LTD A/C RE: ACCOUNT HOLDER'S NAME') with your application form.

    How do I pay funds into my account?

    You can fund or top-up* your account by electronic transfer or cheque.

    All funds must be transferred from your nominated UK bank account. This is the UK current account in your name(s) linked to your account with Close Brothers Savings. You may ask us to change this at any time.

    Our clearing bank partner is Royal Bank of Scotland (RBS), so this may show as the payee name.

    If you are funding a Fixed Rate Bond, please do not exceed the total deposit amount you’ve stated as part of your application. If you exceed the total deposit amount we'll send back any excess funds to the sending bank without interest, which can take up to two business days.
    By electronic transfer: 
    Account name: Close Brothers Ltd
    Sort Code: 16-51-87
    Account no.: Your Close Brothers Savings account number (if known) or 00000000
    Reference: your surname and postcode

    Please make sure your funds are available when we process your application as we require both the completed application form and cleared funds to open your account. 

    By cheque:
    For applications in your sole name, your cheque must be drawn on either a personal UK bank account in your sole name or a joint account (of which you are a party). For applications in joint names, your cheque must be drawn on a UK bank account in your joint names or in either of your sole names.

    You will need to supply proof of the source of funds for building society counter cheques. We accept a copy of a building society passbook or statement showing your account number and sort code.

    It is mandatory that cheques are made payable to:

    e.g. for an account in the name of Mr John Smith, the cheque should be made payable to
    Close Brothers Ltd a/c ‘re: Mr John Smith’

    Cheques should be sent to the address below:

    Close Brothers Savings
    10 Crown Place
    London, EC2A 4FT

    *Please refer to your product terms and conditions to find out if your account is eligible for top-ups.

    Not answered your question? Take a look at all of our FAQs related to funding an account.

    Is Close Brothers a member of the Financial Services Compensation Scheme (FSCS)?

    Close Brothers Limited (and Close Brothers Savings) are covered by the Financial Services Compensation Scheme. The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors - including most individuals and small businesses in the UK - are covered by the scheme. 

    An eligible depositor is entitled to claim up to £85,000. For joint accounts held by two eligible depositors, the maximum amount that each could claim is £85,000 each (i.e. £170,000). The £85,000 limit applies to the combined accounts held with Close Brothers Limited, not to each separate account or share of a joint account. 

    For further information (including the amounts covered and eligibility to claim) please read the FSCS leaflet or visit or call 0800 678 1100.

    Can I open a joint account?

    Yes, you can open a joint account online or by post, provided you have the consent of the second applicant and all of their necessary details.

    Apply online or download the application form for the product you want and send it, along with any requested documents to: Close Brothers Limited, 4th floor, 10 Crown Place, London EC2A 4FT.

    Both applicants will need to read and agree to the relevant terms and conditions.

    Can I open an account for someone else / in someone else's name?

    No, you can only open an account in your own name, unless you hold Power of Attorney and have been legally appointed to act on behalf of someone else. You can find more information in our Power of Attorney section.

    How do I know you've received my application?

    We'll send an email to confirm that we've received your application, as long as you've provided your email address on the application form.

    If you applied through the post, we will write to you confirming your account details once opened.

    What if the interest rate changes before my application is approved?

    The rate applied to your account will be the rate advertised on our website on the date we receive your application. If it goes down you'll still get the rate stated at the time we first received your application. If it goes up we'll always make sure you get the higher rate.

    Will I need to provide identity and residency documents?

    When verifying your identity as part of our application process, we may access information recorded by fraud prevention agencies. 

    You may be asked to provide additional documentation. More information on what you need to provide and why is included in our Anti-money laundering guide, which you can download below.  

    Can I cancel my application?

    Cancellation is subject to the product terms and conditions