Close Brothers Savings
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Can we help?

Here are the answers to our most common questions. If you can't find what you're looking for, call or email our Customer Services team.

Opening an account

How do I apply for an account? How do I pay funds into my account? when should I do it? Will my money be covered by the FSCS? View all

Managing my account

Can I withdraw money early? How do I give notice to withdraw money? How do I give an instruction? View all

Updating my details

How do I change my nominated bank account details? How do I update the name on my account? How do I update the email address on my account? View all

About Close Brothers

Who are Close Brothers? Are you regulated? Are you covered by the FSCS? View all

Bereavement

When someone dies, who should take responsibility for the administration? What do you have to do as Executor/Administrator of a person's Will? Can I access funds to pay for funeral expenses? View all

Power of Attorney

Can I apply for a deposit account with Close Brothers Savings as a Power of Attorney? How do I register Power of Attorney for an existing deposit account? What do I need to provide to open a new Power of Attorney deposit account? View all

Tax regulations

Tax regulations require us to collect information about the tax residency of our customers. The aim of these regulations is to combat tax evasion.

Tax regulation information

Talk to us

If you'd prefer to talk to someone directly or have any questions, please get in touch

Call us on

020 3857 3060

Lines are open

9am - 5pm, Monday to Friday (excluding UK bank holidays)

Alternatively email us at: savings@closebrothers.com

Other contact details

If you'd like to write to us with any questions, feedback or a complaint please use these details:

By email

You can get in touch via email at:

savings@closebrothers.com

By post

Close Brothers Savings
4th Floor
10 Crown Place
London
EC2A 4FT

Complaints and feedback

We strive to provide the best service to our customers, so if you have feedback or a complaint we want to hear it.

Find out more