Help and Support | Close Brothers Savings

How can we help you?

How is my money protected?

Your eligible deposits held by a UK establishment of Close Brothers Limited are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

How can I contact Close Brothers Savings?

Please contact your Business Development Manager or alternatively, you can contact our Customer Services team.

I'd like to apply for a business account

To apply for or find out more about our products, please complete the contact form found on our product pages or apply online.

Can I request my documents in a different format?

We can provide your documents in braille or large print. If you’d like to request this, please get in touch with us.

Online banking

If you have opened our SME Notice Account, you can apply and manage your account using our online banking service.

I'd like to pay funds into my account

You can fund or top up your account by electronic transfer or cheque.

Further support

Customer Forms

From changing your address to adding a new Financial Adviser, you'll find all of our customer forms here, in one easy place.

View customer forms

Feedback and complaints

We strive to provide a high quality of service to all our customers, one that merits recommendation and which we would want to receive ourselves.

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