Can we help?
Here are the answers to our most common questions. If you can't find what you're looking for, call or email our Customer Services team.
Opening an account
How do I apply for an account? How do I pay funds into my account? when should I do it? Will my money be covered by the FSCS? View allManaging my account
Can I withdraw money early? How do I give notice to withdraw money? How do I give an instruction? View allUpdating my details
How do I change my nominated bank account details? How do I update the name on my account? How do I update the email address on my account? View allAbout Close Brothers
Who are Close Brothers? Are you regulated? Are you covered by the FSCS? View allTax regulations
Tax regulations require us to collect information about the tax residency of our customers. The aim of these regulations is to combat tax evasion.
Tax regulation informationTalk to us
If you'd prefer to talk to someone directly or have any questions, please get in touch
Call us on
020 3857 3060Lines are open
9am - 5pm, Monday to Friday (excluding UK bank holidays)
Alternatively email us at: savings@closebrothers.com
Other contact details
If you'd like to write to us with any questions, feedback or a complaint please use these details:
By post
Close Brothers Savings
4th Floor
10 Crown Place
London
EC2A 4FT
Complaints and feedback
We strive to provide the best service to our customers, so if you have feedback or a complaint we want to hear it.
Find out more