Close Brothers Savings
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Can we help?

Here are the answers to our most common questions. If you can't find what you're looking for, call or email our Customer Services team.

Opening an account

How do I apply for an account? How do I pay funds into my account? when should I do it? Will my money be covered by the FSCS? View all

Managing my account

Can I withdraw money early? How do I give notice to withdraw money? How do I give an instruction? View all

Updating my details

How do I change my nominated bank account details? How do I add or remove a signatory on my account? View all

About Close Brothers

What is Close Brothers Savings' credit rating? Is Close Brothers Savings regulated? How do I find out more about the Financial Services Compensation Scheme (FSCS)? View all

Tax regulations

I do not have any foreign currency deposits with you, do I still have to return the self-certification form you sent to me? What does the term Entity mean? What does the term 'Controlling Person' mean? View all

Talk to us

If you'd prefer to talk to someone directly or have any questions, please get in touch

Call us on

020 3857 3060

Lines are open

9am - 5pm, Monday to Friday (excluding UK bank holidays)

Alternatively email us at: savings@closebrothers.com

Other contact details

If you'd like to write to us with any questions, feedback or a complaint please use these details:

By email

You can get in touch via email at:

savings@closebrothers.com

By post

Close Brothers Savings
4th Floor
10 Crown Place
London
EC2A 4FT

Complaints and feedback

We strive to provide the best service to our customers, so if you have feedback or a complaint we want to hear it.

Find out more