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Important update
    Changes to the Bank of England Base Rate

    The Bank of England increased the Base Rate from 3.75% to 4.00% on Thursday 5 November 2026. Following this announcement, we’ll be reviewing our variable savings interest rates to consider how the change may affect your account. If we make any changes to your interest rate, we’ll be in touch to let you know.

    Please ensure you have your customer number to hand when you call. We'll then ask you a series of security questions based on your account or the personal information you provided when your account was set up.