Next steps for your complaint
We aim to resolve your complaint within 3 working days and send you a summary resolution letter. If we can't do this, we'll acknowledge your complaint within 5 working days and let you know who will be handling it.
If you need further help or guidance, please get in touch with us.
Get in touch with us
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By phone
0203 857 3050
(Monday to Friday, 9am-5pm, excluding bank holidays).
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By secure message
If you have an online account with Close Brothers Savings, you can log in and contact us using our secure messaging system.
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By post
Close Brothers Savings, 10 Crown Place, London, EC2A 4FT
More information
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Read our savings guidesOur savings guides
Learn more about our products and help you to choose from our range of savings accounts.
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