Next steps for your complaint
We aim to resolve your complaint within 3 working days and send you a summary resolution letter. If we can't do this, we'll acknowledge your complaint within 5 working days and let you know who will be handling it.
If you need further help or guidance, please get in touch with us.
Get in touch with us
By phone
0203 857 3050
(Monday to Friday, 9am-5pm, excluding bank holidays).
By secure message
If you have an online account with Close Brothers Savings, you can log in and contact us using our secure messaging system.
By post
Close Brothers Savings, 10 Crown Place, London, EC2A 4FT
More information
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Learn more about our products and help you to choose from our range of savings accounts.
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