How can we help you?

Register for online banking

Existing customers can register using the button on the top right corner of our home page.

How can I contact Close Brothers Savings?

If you have an online account with Close Brothers Savings, you can contact us using our secure messaging system.

How do I pay funds into my account

You can fund or top up your account by electronic transfer, cheque or ISA transfer (if applicable).

Update my details

Customers can update their details by completing and returning our change of details forms.

My bank doesn’t recognise your details

Our clearing bank partner is Royal Bank of Scotland (RBS). Therefore, when you are sending funds to your account with us, you must select the ‘business’ option as the account type, not the ‘personal’ option.

Verifying my identity

When verifying your identity as part of our application process, you may be asked to provide additional documentation.