Your eligible deposits held by a UK establishment of Close Brothers Limited are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.
How can I contact Close Brothers Savings?
If you have an online account with Close Brothers Savings, you can contact us using our secure messaging system.
My bank doesn’t recognise your details
Our clearing bank partner is Royal Bank of Scotland (RBS). Therefore, when you are sending funds to your account with us, you must select the ‘business’ option as the account type, not the ‘personal’ option.
How do I pay funds into my account
You can fund or top up your account by electronic transfer, cheque or ISA transfer (if applicable).
Update my details
Customers can update their details by completing and returning our change of details forms.
Can I request my documents in a different format?
We can provide your documents in braille or large print. If you’d like to request this, please get in touch with us.
Looking for other support?
Customer forms
From changing your address to adding a new Financial Adviser, you'll find all of our customer forms here, in one easy place.
Find the right choice for your savings. Whether you're saving for the long term, a special occasion or your future, you'll find the product that works best for you in our complete range.