Help and support Opening an account Here you will find all the information you need to know about opening an account with Close Brothers Savings. Application How is my money protected by the Financial Services Compensation Scheme (FSCS)? How long will the application take? Can I open a joint account? Can I open an account for someone else / in someone else's name? How do I apply for a savings account? How do I know you've received my application? Can I cancel my application? What if the interest rate changes before my application is approved? Documents What should I do if I don't have the required identity documents? How do I provide Close Brothers Savings with identity and residency documents? Why do I need to provide identity documents? Will I need to provide identity and residency documents? Can I request my documents in a different format? ISAs What is my current year and previous year subscription? Once I’ve opened a Fixed Rate Cash ISA with Close Brothers Savings can I change my mind? Who can open a Cash ISA with Close Brothers Savings? When does the tax year start and end? How much can you save in a Cash ISA with Close Brothers Savings? What is a Cash ISA? Can I top up my Fixed Rate Cash ISA in the next tax year? Maturity Accounts What is an Easy Access Maturity Account? What is a Cash ISA Maturity Account?
Application How is my money protected by the Financial Services Compensation Scheme (FSCS)? How long will the application take? Can I open a joint account? Can I open an account for someone else / in someone else's name? How do I apply for a savings account? How do I know you've received my application? Can I cancel my application? What if the interest rate changes before my application is approved?
Documents What should I do if I don't have the required identity documents? How do I provide Close Brothers Savings with identity and residency documents? Why do I need to provide identity documents? Will I need to provide identity and residency documents? Can I request my documents in a different format?
ISAs What is my current year and previous year subscription? Once I’ve opened a Fixed Rate Cash ISA with Close Brothers Savings can I change my mind? Who can open a Cash ISA with Close Brothers Savings? When does the tax year start and end? How much can you save in a Cash ISA with Close Brothers Savings? What is a Cash ISA? Can I top up my Fixed Rate Cash ISA in the next tax year?