Fraud and scams are becoming increasingly sophisticated, but protecting yourself doesn’t have to feel overwhelming.
Whether you’re looking to learn the warning signs, pick up simple safety tips, or report something that doesn’t feel right, this is your trusted space for support. We’re here to help you feel confident, informed, and secure every step of the way.
Alongside your password, you enter a code sent to your email or mobile, giving your account a second lock.
We only send withdrawals and repayments to your one verified bank account, reducing the risk of fraud, giving you confidence in every transaction.
We’ll automatically log you out of your Online Banking session if you forget to, giving you extra peace of mind whenever you bank online.
At Close Brothers Savings, your security really matters to us. That’s why we’re partnering with UK Finance and their ‘Take Five to Stop Fraud’ campaign. Just taking a moment to follow a few simple checks can make a big difference in protecting both you and your money.
Your safety is our priority. Click here to report your suspicion.
Create a password using random words, numbers and symbols.
Avoid personal details to keep your online banking secure.
Before entering personal or banking details, check the website starts with https:// and shows a padlock icon.
If anything looks off, stop and double check the site.
Public Wi‑Fi isn’t always secure.
Avoid logging into Online Banking or sharing personal details on open networks, use mobile data or wait for a trusted, secure connection.
Keeping your device updated helps protect your personal information.
Most devices update automatically but if yours doesn't, it will prompt you to do so.
Always log out of online banking, especially on shared or public devices.
We'll log you out automatically if you forget, but making a habit keeps your information secure.
If you get an unexpected email or call asking details or urging you to act fast, be cautious.
Banks will never ask for your password or tell you to move money. Always contact your bank using a trusted phone number.
Unfortunately there are many different types of scams in the UK. It's important to keep up to date and stay vigilant.
Your eligible deposits held by a UK establishment of Close Brothers Limited are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme.
