Reporting fraud and scams
How to report fraud or scams
If you think you are a victim of a scam or fraudulent activity, please report this as soon as possible using the form below.
Our team will acknowledge your claim within one working day and begin investigating. Your safety is our priority.
Get in touch with us
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By phone:
0203 857 3050
(Monday to Friday, 9am-5pm, excluding bank holidays).
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By secure message
If you have an online account with Close Brothers Savings, you can log in and contact us using our secure messaging system.
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By post:
Close Brothers Savings, 10 Crown Place, London, EC2A 4FT
Your eligible deposits held by a UK establishment of Close Brothers Limited are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme.
