How long will the application take?

Online applications
If your application passes through our checks without the need for further documentation, your online account should be opened within a few minutes.

In some cases, we may require identity and verification documents from you. Once we have received these and you have passed the check required, an activation code will be sent to you in the post.

The activation code is a unique number which will allow you to complete your online application.


Postal applications
We make every effort to process all applications as soon as we receive them, but in the event of high demand, it can take up to 10 working days.

Extended feedback