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Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.50% to 4.25% on Thursday 8th May 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    I have a joint account but my spouse has passed away. Do I still have to provide you with a grant of probate?

    No. We only need the original or an official copy of the death certificate.  


    Under survivorship rules, if one party of a joint account has passed away, we automatically move the account into the surviving party’s sole name once we’ve received the original or an official copy of the death certificate.  


    In these circumstances, funds can only be returned when the applicable fixed term matures or the notice period is served, as the terms and conditions of the account still apply. 

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