Christmas opening times 2025
Over the festive period, our Customer Services team will be here to support you. You can find details of when they'll be available by clicking below.
View our opening hoursIf a Fixed Rate Bond matures before we receive the Grant of Probate, we will transfer the balance into an account in the deceased customers sole name while we await the Grant of Probate and other necessary documentation.
Details of the interest rate will be included within your valuation letter. Once funds have been moved to this account, we will need to receive relevant documentation before we can return funds. We are not able to transfer ownership of this account type.