Important updates
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.00% to 3.75% on Thursday 18 December 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    Christmas opening hours 2025

    02 December 2025 News Read time 2m
    A woman with her grandchildren and dog at Christmas time.

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    Our 2025 Christmas opening times

    Over the festive period, our Customer Services team will be here to support you. You can find details of when they'll be available below.
     

    Monday 22 December - 9am to 5pm (normal working hours)
    Tuesday 23 December - 9am to 5pm (normal working hours)
    Wednesday 24 December - 9am to 1pm
    Thursday 25 December - CLOSED 
    Friday 26 December - CLOSED 

     
    Monday 29 December - 9am to 4pm 
    Tuesday 30 December - 9am to 4pm 
    Wednesday 31 December - 9am to 4pm
    Thursday 01 January - CLOSED

    Friday 02 January - 9am to 4pm

     

    Monday 05 January - 9am to 5pm (normal working hours resume)

     

    Where possible, please avoid sending us communications by post to help prevent any delays during this busy postal period.

    If you would like to place a reinvestment instruction and are registered for online banking, you can do this via your online account. Alternatively, you can give our Customer Services team a call on 020 3857 3050 (available between the hours outlined above).

    If you haven't yet activated your online account, please click the link below to register.

     

    Register for online banking

    Seasons Greetings and Happy New Year from all of us here at Close Brothers Savings.


    Useful links:

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    Customer documents 

     

     

    Important Notice - Beware of Fraudulent Website - Nestegg Savings Important Notice - Beware of Fraudulent Website - Nestegg Savings

    Important Notice - Beware of Fraudulent Website - Nestegg Savings

    We want to make customers aware of a recently identified fraudulent website, Nestegg Savings (www.nesteggsavings.co.uk), which claimed to promote savings products on behalf of various retail banks, including Close Brothers Savings

    04 December 2025 News 5 minute read

    Christmas opening hours 2025 Christmas opening hours 2025

    Christmas opening hours 2025

    Over the festive period, our opening hours will differ. Here you will find a summary of when we will be available to support you.

    02 December 2025 News 2 minute read