Will I receive confirmation when you receive my funds?

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Important update

Changes to the Bank of England Base Rate

The Bank of England increased the Base Rate from 3.75% to 4.00% on Thursday 5 November 2026. Following this announcement, we’ll be reviewing our variable savings interest rates to consider how the change may affect your account. If we make any changes to your interest rate, we’ll be in touch to let you know.

If you have provided us with an email address as part of your online application, you will receive confirmation and statements via email.

If you applied by post, we will send you a confirmation via post unless you have provided an email address, in which case we will send confirmations via email.

We aim to send confirmations within 10 working days of receiving your funds.

Need more help? If you haven't found the information you need, you can browse our full list of FAQs using the button below. View all FAQs

Still can't find what you're looking for? Please contact our Business Development team (Monday to Friday, 9am to 5pm, excluding bank holidays).

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