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Important update

Changes to the Bank of England Base Rate

The Bank of England increased the Base Rate from 3.75% to 4.00% on Thursday 5 November 2026. Following this announcement, we’ll be reviewing our variable savings interest rates to consider how the change may affect your account. If we make any changes to your interest rate, we’ll be in touch to let you know.

If you are registered for Online Banking, your statements and documents are available to view online.

If you would like to receive your statements and documents via post, please update your ‘communication details’ which can be found in the ‘profile’ tab of your online account.

Alternatively, please contact your Business Development Manager or our Customer Services team.

To update your personal details, please visit our Updating your details section in our Frequently Asked Questions.

Need more help? If you haven't found the information you need, you can browse our full list of FAQs using the button below. View all FAQs

Still can't find what you're looking for? Please contact our Business Development team (Monday to Friday, 9am to 5pm, excluding bank holidays).

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