Why has my account number changed? | Close Brothers Savings

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Important update

Changes to the Bank of England Base Rate

The Bank of England increased the Base Rate from 3.75% to 4.00% on Thursday 5 November 2026. Following this announcement, we’ll be reviewing our variable savings interest rates to consider how the change may affect your account. If we make any changes to your interest rate, we’ll be in touch to let you know.

When you reinvest your funds, a new account will be opened generating a new account number.

Please note that your customer number should always remain the same, this is a unique number which relates to you and is separate from your account number.

Need more help? If you haven't found the information you need, you can browse our full list of FAQs using the button below. View all FAQs

Still can't find what you're looking for? Please contact our Business Development team (Monday to Friday, 9am to 5pm, excluding bank holidays).

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