Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.25% to 4.00% on Thursday 7 August 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    I’m a US tax resident. How do I provide my tax residency?

    We require the W-9 form which you can download from the IRS website:
     

    https://www.irs.gov/forms-instructions
     

    If you are able to apply online you can upload this document as part of your online application. Once prompted, click the upload button to be taken through to a screen where you can upload your document. This document must be in one of the following formats: PDF, JPG, JPEG.
     

    If you are unable to apply online or upload your document, you can also send a copy to us in the post or via email.
     

    When sending your document please enclose a letter with a note of your online banking reference number (if applicable) to help us match up your document to your application. This reference number will be given to you during your online application. Please note, we may retain the original copy for our records.
     

    Extended feedback