How do I add or remove the Primary Business Contact?

Simply complete and return the mandate form, which you can download below. We aim to send confirmation of your request to the address we have on file within five working days.

Please note the new mandate will supersede any previous mandate. When completing the mandate form, please ensure you include all current and new signatories.

Alternatively, we can accept a letter on company headed paper asking us to add or remove an individual. The letter should include the date of birth and current residential address for each new person and be signed by the current authorised person(s).