How do I change my nominated bank account details?

You can change your nominated bank account by completing a change of bank account form. We aim to complete your request within 5 working days.

What you need to provide

Please send us the completed form with the following details:

• Account name (the name the account is in or the business name)
• Sort code
• Account number or IBAN
• Whether the account is personal or business

You can find these details on your bank statement.

We’ll only ask for bank evidence if we’re unable to confirm your details.

If you’re unable to use the form, you can also submit a written request by email or post. You’ll need to provide the same information as listed above.

For security purposes, we’ll contact you by phone to verify the details you’ve provided, using the phone number we hold on your account.