Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.50% to 4.25% on Thursday 8th May 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    What can I do if I’m not happy with the outcome of my APP fraud case?

    If you’re unhappy with the outcome provided by your bank or building society, you’re within your rights to raise your concerns. You can raise a complaint with the bank first, and, if you are not satisfied with their response, you may ultimately be able to refer their reimbursement decision to the Financial Ombudsman Service.


    You can find more information at: https://www.financial-ombudsman.org.uk/ 

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