Can we help?
Here are the answers to our most common questions. If you can't find what you're looking for, call or email our Customer Services team.
Opening an account
How do I apply for an account?
How do I pay funds into my account? when should I do it?
Will my money be covered by the FSCS?
Managing my account
How do I give notice to withdraw money?
Updating my details
How do I change my nominated bank account details?
How do I add or remove a signatory on my account?
About Close Brothers
What is Close Brothers Savings' credit rating?
Is Close Brothers Savings regulated?
How do I find out more about the Financial Services Compensation Scheme (FSCS)?
Tax regulations
What does the term Entity mean?
What does the term 'Controlling Person' mean?