Christmas opening times 2025
Over the festive period, our Customer Services team will be here to support you. You can find details of when they'll be available by clicking below.
View our opening hoursHere are the answers to our most common questions. If you can't find what you're looking for, call or email our Customer Services team.
How do I apply for an account?
How do I pay funds into my account? when should I do it?
Will my money be covered by the FSCS?
How do I give notice to withdraw money?
How do I change my nominated bank account details?
How do I add or remove a signatory on my account?
What is Close Brothers Savings' credit rating?
Is Close Brothers Savings regulated?
How do I find out more about the Financial Services Compensation Scheme (FSCS)?
What does the term Entity mean?
What does the term 'Controlling Person' mean?