Important update
    Changes to the Bank of England Base Rate

    The Bank of England increased the Base Rate from 3.75% to 4.00% on Thursday 5 November 2026. Following this announcement, we’ll be reviewing our variable savings interest rates to consider how the change may affect your account. If we make any changes to your interest rate, we’ll be in touch to let you know.

    Our Christmas opening hours 2026

    06 November 2026 • News • Read time 2m
    cosy christmas 2

    Share

    Our 2026 Christmas opening times

    Christmas is just around the corner, and we’re here to help you manage your savings over the festive season. Our Customer Services team will be working slightly different hours, which you can find below.

    Customer Services opening hours

    DateOpening hours
    Monday 21 December9am - 5pm (standard opening hours) 
    Tuesday 22 December9am - 5pm (standard opening hours) 
    Wednesday 23 December9am - 5pm (standard opening hours) 
    Thursday 24 December9am – 12:30pm 
    Friday 25 DecemberClosed
      
    Monday 28 DecemberClosed
    Tuesday 29 December9am - 4pm 
    Wednesday 30 December9am - 4pm 
    Thursday 31 December9am – 12:30pm
    Friday 01 JanuaryClosed
      
    Monday 04 January9am - 5pm (standard opening hours resume)


     

    You may find online banking a convenient way to manage your savings, including submitting reinvestment instructions over the festive period, particularly while our telephone opening hours are reduced and postal deliveries may take longer. 

     

    You can log in to online banking or register online if you haven’t already.

     

    If you’d prefer to speak to us, or need help using online banking, our Customer Services team will be happy to help on 020 3857 3060 during the opening hours above. 


    Here’s to a wonderful festive season and a happy New Year. Merry Christmas from everyone at Close Brothers Savings.

     

     

     

    Some useful links:

    Frequently asked questions

    Forms and downloads 

     

    Our Christmas opening hours 2026 Our Christmas opening hours 2026

    Our Christmas opening hours 2026

    Over the festive period, our opening hours will differ. Here you will find a summary of when we will be available to support you.

    06 November 2026 News 2 minute read