Important update
    Changes to the Bank of England Base Rate

    The Bank of England increased the Base Rate from 3.75% to 4.00% on Thursday 5 November 2026. Following this announcement, we’ll be reviewing our variable savings interest rates to consider how the change may affect your account. If we make any changes to your interest rate, we’ll be in touch to let you know.

    Next steps for your fraud report

    We aim to acknowledge your claim within one working day and begin investigating.

     

    If you need further help or guidance at any stage, please get in touch with us.

    Get in touch with us

    • By phone

      0203 857 3050

      (Monday to Friday, 9am-5pm, excluding bank holidays).

    • By secure message

      If you have an online account with Close Brothers Savings, you can log in and contact us using our secure messaging system.

    • By post

      Close Brothers Savings, 10 Crown Place, London, EC2A 4FT