Thank you
We appreciate you taking the time to provide your feedback or complaint. Your input is invaluable and helps us improve our services for the future.
Next steps for your complaint
We aim to resolve your complaint within 3 working days and send you a summary resolution letter. If we can't do this, we'll acknowledge your complaint within 5 working days and let you know who will be handling it.
If you need further help or guidance, please get in touch with us.
Get in touch with us
-
By phone
0203 857 3050
(Monday to Friday, 9am-5pm, excluding bank holidays).
-
By secure message
If you have an online account with Close Brothers Savings, you can log in and contact us using our secure messaging system.
-
By post
Close Brothers Savings, 10 Crown Place, London, EC2A 4FT
More information
-
Read our savings guidesOur savings guides
Discover more about our products and find the right savings account to suit your needs.
-
Find out moreLatest news
Stay up to date with the latest news from Close Brothers, including helpful guides for our customers and clients.