Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.25% to 4.00% on Thursday 7 August 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    Can I download my statements online?

    If you have an online account with us, you will be able to view and download your statements online by logging into your account and clicking on the documents tab.


    Please note that older documents and statements may not be available online. If you can’t find what you’re looking for, please contact our Customer Services team by logging into your online account and sending a secure message.


    Where are my missing documents from my online document library?

    Extended feedback