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Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.25% to 4.00% on Thursday 7 August 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    How can I view my statements online?

    When you have a new document or statement, we'll send you an email to let you know. You can then securely view these online by following these simple steps:
     

    1. To access your online account on our website, click login in the top right corner of the screen.
    2. Once you are logged in, click on the documents tab in the menu at the top of the screen.
    3. You'll now be able to find your recent documents and statements here together in one safe and secure space. 

     

    Please note, any documents sent via post before your switch to paper free will not be available in online banking.


    For more information about our online documents, please visit the help and support section of our website. 

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