A Power of Attorney (PoA) is an arrangement that allows someone (known as an attorney) to make decisions and act on behalf of another person (known as the donor).
This can be helpful if the donor needs support managing their finances or is unable to make decisions now or in the future.
People often choose to set up a Power of Attorney for peace of mind, particularly if they are:
There are two types of LPA: one for financial affairs, and one for health and care decisions.
Can be used for property, financial affairs or a specified transaction or matter.
Cannot be used in relation to the donor's health and personal welfare.
May be appointed by the Court of Protection to make decisions about finances, property, health, or welfare.
To register authority on an account, we’ll need evidence that the attorney is authorised to act on the donor’s (customer’s) behalf.
They can provide:
If the donor has a registered Lasting Power of Attorney (LPA), they can provide an access code from the Government website service so we can verify it online.
If the donor has an Ordinary Power of Attorney (OPA), or does not have an access code for any other reason, they'll need to send us the original document or an official copy by post to Close Brothers Savings, 10 Crown Place, London, EC2A 4FT.
Complete the 'Register a PoA' form below.
Once the form has been completed and submitted, we aim to register a Power of Attorney (PoA) within 5 working days for existing customer accounts.
If the PoA document needs to be posted to us, or if we need additional proof of identity or residency, processing may take longer.
For new customers, we will send an application form to the address provided within 2 working days of receiving the completed PoA form.
Complete this form to register a Power of Attorney on an existing account, or as part of opening a new account.
No. If you're opening an account on behalf of someone else as an attorney, we'll need to verify your authority first, so applications can't be completed online.
Complete the 'Register Power of Attorney' form above and we'll send you an application form by post, or you can contact our Customer Services team to request one.
Once you're registered as attorney with us, you can manage the account by contacting our Customer Services team or writing to us at: Close Brothers Savings, 10 Crown Place, London, EC2A 4FT.
We’ll write to you once the account has been opened and let you know any next steps.
This depends on how the attorneys are appointed in the Power of Attorney document. Some attorneys must act together for all decisions, while others may be able to act independently or have different arrangements for different decisions.
Where attorneys must act jointly
Where attorneys can act independently (jointly and severally)
The attorneys will need to have the required permission to manage the account.
Your eligible deposits held by a UK establishment of Close Brothers Limited are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme.
