Next steps

Now that you have completed and submitted the form, we aim to register the Power of Attorney (POA) within 5 working days for existing customer accounts.

 

If the POA document needs to be posted to us, or if we need additional proof of identity or residency, processing may take longer.

 

For new customers, we will send an application form to the address provided within 2 working days of receiving the completed POA form.

Get in touch with us

  • By phone

    0203 857 3050

    (Monday to Friday, 9am-5pm, excluding bank holidays).

  • By secure message

    If you have an online account with Close Brothers Savings, you can log in and contact us using our secure messaging system.

  • By post

    Close Brothers Savings, 10 Crown Place, London, EC2A 4FT