What happens when my account reaches maturity?
We'll contact you 14 days before your account matures to explain your options.
Your options
- If you want to reinvest and a product is available, you’ll need to tell us your choice.
- If we do not hear from you, your money will move to a maturity account:
- Fixed Rate Bond = Easy Access Maturity Account
- Fixed Rate Cash ISA = Cash ISA Maturity Account
- For Fixed Rate Bonds opened before May 2022 your money will be sent back to your nominated bank account if no instruction is received.
How to tell us your choice
Use your online account, post, or phone. You can do this up to one working day before maturity.
Moving your ISA to another provider
If you want to change ISA provider, you do not need to contact us. Your new provider will ask us to transfer your ISA.
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