What should I do if I’ve missed my maturity date?
If we don’t receive your instructions by your maturity date, your money will move into an Easy Access Maturity Account or a Cash ISA Maturity Account, depending on the type of product you held. Your money will stay safe and accessible there until you decide what you’d like to do next.
For Fixed Rate Bonds opened before May 2022 your money funds will be sent back to your nominated bank account if no instruction is received.
Still want to reinvest?
You can still open a new account at any time, simply login to online banking and apply for a new account.
Once you’ve opened your new account, you can move your matured funds easily:
- Go to the Withdraw tab
- Choose to send the money to your new savings account or to your nominated bank account.
Still can't find what you're looking for? Please contact our Customer Services team (Monday to Friday, 9am to 5pm, excluding bank holidays).