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Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.50% to 4.25% on Thursday 8th May 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    Why do I need to provide identity documents?

    Under the UK’s Money Laundering Regulations we must verify the identity of our customers. In the majority of cases, we verify identity using automated technology performed using the services of Equifax, a credit reference agency (please note, this is not a credit search and will only record the fact we have requested an identification check on you).

     

    If we cannot verify your identity electronically, we will ask you to provide documents to prove your name and address.


    More information can be found in our Anti-money laundering guide, which can be downloaded below.

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