Christmas opening times 2025
Over the festive period, our Customer Services team will be here to support you. You can find details of when they'll be available by clicking below.
View our opening hoursAuthorised Push Payment (APP) fraud happens when you transfer money to a fraudster either because they have impersonated someone you intended to pay or because you believed you were making a payment for a genuine purpose which turned out to be fraudulent.
An example of APP fraud is somebody pretending to be a bank operative or fraud team, who might warn you that you need to move your funds to a safer place.