Close Brothers Saving
image/svg+xmlGo to FSCS page
Register Login
Important update
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.25% to 4.00% on Thursday 7 August 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    Who is eligible for a refund for an APP fraud?

    In order to be eligible for a refund for an APP fraud from Close Brothers Savings, you must:

    • Be a customer of Close Brothers Savings.

       

    • Inform us of the suspected fraud as soon as possible and, in any event, no later than 13 months after you made the alleged payment to the scammers account.

       

    • Inform us of the suspected fraud by contacting our Customer Services team.

       

    • Provide us with any information and evidence which we may need to investigate your claim.

       

    • Report the fraud to the police if we ask you to, or permit us to report the fraud to the police on your behalf.

     

    Extended feedback