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Can we help?

Here are the answers to our most common questions, but if you need any assistance please call or email our Customer Services team.

A guide to online banking

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Talk to us

If you'd prefer to talk to someone directly or have any questions, please get in touch.

Call us on

020 3857 3050

To support the wellbeing of our employees we’ve taken the decision to close our phone lines between 1 and 2pm, but we’re open as usual outside of this time between 9 and 5 Monday to Friday, excluding bank holidays. We thank you for your patience and understanding during this time.

Alternatively email us at: [email protected]

Other contact details

If you'd like to write to us, give any feedback or make a complaint, please use the details below.

By email

You can get in touch via email at:

[email protected]

By post

Close Brothers Savings
10 Crown Place

Complaints and feedback

We strive to provide the best service to our customers, so if you have feedback or a complaint we want to hear it.

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