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Important updates

Over the festive period, our Customer Services team will be here to support you. You can find details of when they'll be available by clicking below.

View our opening hours

Changes to the Bank of England Base Rate

The Bank of England decreased Base Rate from 4.00% to 3.75% on Thursday 18 December 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

How do I update the email address on my account?

If you have an online account it's easy to update your email address. Just log in and go to the profile tab.

If you don't have an online account, please complete and return the change of email address form below. We aim to complete your request within 5 working days.

Updating your details

Change of email address

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How do I update the email address on my account?

Change of email address

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