Important updates
    Changes to the Bank of England Base Rate

    The Bank of England decreased Base Rate from 4.00% to 3.75% on Thursday 18 December 2025. Following this announcement, we will be reviewing how this impacts our current savings interest rates and this may mean we need to change your variable interest rate if this is applicable to your product. If we do, we will be in touch to let you know and provide you with your options.

    How do I update the phone number on my account?

    If you have an online account it's easy to update your phone number. Just log in and go to the profile tab to update your mobile number. To update your landline number you can send us a secure message, call or write to us.

     

    If you don't have an online account, please complete and return a change of phone number form below. We aim to update this within 5 working days of receiving your request. 

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